FAQ
Is there a warranty?
For full details, please visit our Warranty page.
Where are you based?
We are based in Cork. At the moment, our products are available for purchase online only.
What is your delivery time?
You should get your shipment within 10 working days, anywhere in the EU.
Do I have to assemble the product?
Bikes come 80% assembled. It is easy to assemble the remainder. If you want someone to assemble it, any shop can do the assembly for you.
How do electric bikes and scooters work?
Electric bikes and scooters are powered by rechargeable batteries and electric motors. They provide assistance to your pedaling or riding, making your journeys easier and more efficient. You can charge them like any other electronic device.
Why should I choose electric mobility with Zingy?
- Quality: We offer top-tier products known for their quality and performance.
- Sustainability: Zingy vehicles are eco-friendly, producing zero emissions.
- Expert Guidance: Our team of experts is here to help you choose the perfect ride and provide support.
Are electric rides suitable for commuting in Ireland?
Absolutely! Electric bikes and scooters are perfect for both city commuting and exploring the beautiful Irish countryside. They offer a convenient and eco-friendly way to navigate various terrains.
How far can I travel on a single charge?
The range varies depending on the model and conditions, but electric rides generally offer a range of 20 to 50 miles per charge. Check individual product specifications for precise details.
Is maintenance required for electric vehicles?
Electric rides have minimal maintenance requirements compared to traditional vehicles. Regularly check tire pressure and keep your battery charged. We also recommend occasional check-ups with a certified technician.
What safety measures should I take when riding electric vehicles?
- Always wear a helmet.
- Observe local traffic laws and regulations.
- Be mindful of your surroundings and other road users.
- Use proper hand signals when turning or stopping.
- Ensure your electric ride is in good working condition.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards and online payment platforms. You can find specific payment options during the checkout process.
How can I contact Zingy for further assistance?
For any inquiries or assistance, please reach out to our customer support team through our Contact Us page on our website. We're here to help you every step of the way in your electric journey.